Tower Grid

Privacy & Terms

The short version: we collect the minimum needed to run the service, we don't sell your data, and Tower Grid should be used the way any radio streaming host expects to be used. The details are below.

Privacy Policy

This website does not use analytics or tracking cookies. If you email us at [email protected], we keep that correspondence to answer your question and provide support — nothing more.

Your Tower Grid account, billing details, and streaming configuration are managed through the customer portal and Stripe, our payment processor. Stripe handles and stores your payment information under its own privacy policy; we never see or store your full card details ourselves.

We don't sell or rent your personal information to third parties. We share account or usage data only when required to operate the service (for example, with our infrastructure providers) or when required by law.

You can ask what information we hold about you, request a correction, or request deletion of your data at any time by emailing [email protected].

Terms of Service

Tower Grid provides managed radio streaming hosting, including monitoring and fallback audio features as described on our pricing page. By creating an account or subscribing to a plan, you agree to these terms.

You're responsible for the content you broadcast through Tower Grid and for having the rights to stream it. We reserve the right to suspend service for accounts used for illegal broadcasting, abuse of the platform, or non-payment.

Subscriptions are billed on a recurring basis through Stripe at the rate shown for your plan when you subscribe. You can cancel at any time from the customer portal; cancellation stops future billing but doesn't refund the current billing period unless we say otherwise in writing.

We work hard to keep Tower Grid reliable, but the service is provided as-is, without guarantees beyond what's explicitly stated on our pricing and features pages. We aren't liable for losses arising from outages outside our reasonable control.

We may update these terms as the service evolves. Material changes will be reflected on this page, and continuing to use Tower Grid after an update means you accept the revised terms. Questions? Reach us at [email protected].